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Business Hours

We’re open Monday through Friday from 9 AM to 8 PM, and Saturday and Sunday from 9 AM to 2 PM. Need a notary after hours? Call 312-854-9937 to schedule.

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Remote Online & Mobile Notary Appointments

Document Preparation

Please have your entire document completed, but not signed or dated, submitting only the signature page is not sufficient.

 

Punctuality

Punctuality is essential, as late arrivals can disrupt the notary’s schedule and delay the next client. To ensure fairness for all clients, a 5 minute grace period is allowed. Please arrive on time at the agreed-upon location with everything prepared.

If the signer is more than 5 minutes late, or is unable to proceed due to technical issues on their end, including poor internet connectivity, lack of camera or microphone access, use of an unsupported device, or failure to successfully complete knowledge-based authentication (KBA) or identity verification, a $25 Failed Session Fee will apply.

No-Shows

Signers who do not join or respond within 5 minutes of the scheduled appointment time will be considered no-shows and will forfeit all booking fees. A new booking will be required to reschedule.

 

Rescheduling & Cancellation 

Applicable travel and booking fees are required at the time of booking to reserve your appointment. Cancellations made at least 48 hours before the scheduled appointment are eligible for a refund. Appointments may be rescheduled once with at least 24 hours notice. Requests made less than 24 hours before the appointment will result in forfeiture of all applicable fees, and a new booking will be required.

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Same Day Appointments

For same day mobile appointments, please book at least 2 hours in advance to allow for notary travel time. For remote online appointments, book at least 1 hour in advance. If booked with shorter notice and a conflict arises, a scheduling coordinator will reach out to reschedule.

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Travel Fee 

A travel fee is required at the time of booking to reserve your appointment and dispatch a notary or witness professional to your location. Because appointment times are reserved specifically for you, we appreciate advance notice if your plans change.

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Notarial Fee 

You are not required to pay the notarial fee upfront for mobile notary appointments. You may choose to add the notarial fee during booking, or pay at the time of the appointment if it was not added. If additional notarizations are needed beyond what was included, the notary will collect the remaining balance at the appointment.

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Notarial Certificates 

If your documents do not include the required State of Illinois notarial certificate or wording, an Illinois approved certificate will be added for a fee of $5 per certificate. The signer must select the appropriate certificate type, such as an acknowledgment or jurat, as notaries are not permitted to make that decision on your behalf.

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Online Booking 

To ensure the best experience, please book your appointment online and provide all required details. This helps us gather the necessary information for your appointment. 

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Identity Verification 

Please bring a valid government issued identification, such as a non expired driver's license, state identification card, or passport, to your appointment with the notary. 

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Payments

We accept cash, Zelle, and credit cards as payment methods.

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Apostille Courier 

Liability Disclaimer
We are not responsible for documents that are lost, delayed, or damaged in transit by third-party carriers (FedEx, UPS, USPS), or for delays caused by the Secretary of State or U.S. Department of State. Clients are responsible for providing a prepaid return shipping label with tracking.

 

Document Requirements
Ensure all documents are completed and properly prepared before submission. We are not liable for rejections due to missing signatures or incomplete paperwork.

 

Pickup Terms

Pickup and drop-off are available within the City of Chicago and surrounding suburbs.  Clients must be present at the scheduled time. Missed pickups or drop-offs may result in additional fees.

An Illinois Notary Public is not authorized to practice law, provide legal advice, or accept fees for legal advice.

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©2019 Notary In The City, Inc. 

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